Picovoy Support

We're here to help.

For any question, bug report, or feedback about the Picovoy app, email us at support@picovoy.com. We aim to respond within 1–2 business days.

How do I generate a travel itinerary?

Open the Go tab, take a photo or choose one from your library, then tap Start AI Analysis. Picovoy will analyze the photo and build a personalized itinerary from it.

How do I manage or cancel my subscription?

Open Settings on your iPhone → tap your name → Subscriptions, or open the App Store app → your profile → Subscriptions. Subscriptions can also be managed from the Subscription Plans sheet inside Picovoy (Me tab → Manage Plan).

How do I reset my password?

On the sign-in screen, tap "Forgot password?" and follow the instructions sent to your email.

How do I delete my account or data?

Email support@picovoy.com from the address on your account and we'll delete your account and associated data. See our Privacy Policy for details.

Something isn't working

Email support@picovoy.com with a description of the issue, your device model, and iOS version, and we'll look into it.